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Make an online motor vehicle claim at a time that suits you, 24/7.

Login to lodge your motor vehicle claim online.

Once you have lodged your claim we will send you an SMS to confirm we have received your details, and we will contact you within 2 business days to advise you of the next steps.

Need help connecting with us?

Interpreter Service Users
If you have limited English and wish to book an interpreter to assist with your insurance enquiry, please call us on 1800 999 977 so that we can arrange the Interpreter Service on your behalf.

National Relay Service Users
If you’re hearing-impaired or speech-impaired, contact the National Relay Service
Voice Relay number: 1300 555 727 or 1800 555 727, and ask for 1800 999 977
Teletypewriter (TTY) number: 133 677 or 1800 555 677, and ask for 1800 999 977

Urgent Claims

If your claim is urgent or you need to speak with us about a particular issue, please call us on 1800 999 977 during business hours.

You can refer to our FAQs to lodge a claim for one of our other products.